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by ACE (20,920 points)
 
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  • Critical errors (incidents)

  • Administrative operations, such as starting up or shutting down the database, recovering the database, creating or dropping a tablespace, and others.

  • Errors during automatic refresh of a materialized view

  • Other database events

What is Problem - What is an Incident ?

A problem is a critical error in the database. Critical errors manifest as internal errors, such as ORA-00600, or other severe errors, such as ORA-07445 (operating system exception) or ORA-04031 (out of memory in the shared pool). Problems are tracked in the ADR. Each problem has a problem key, which is a text string that describes the problem. It includes an error code (such as ORA 600) and in some cases, one or more error parameters.

 

An incident is a single occurrence of a problem. When a problem (critical error) occurs multiple times, an incident is created for each occurrence. Incidents are timestamped and tracked in the Automatic Diagnostic Repository (ADR). Each incident is identified by a numeric incident ID, which is unique within the ADR.

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